End-of-life policy

Magnolia end-of-life policy

Magnolia International Ltd. supports each major release of Magnolia for at least two years after the release of the following major version. For example, Magnolia 4.4 is supported for at least two years after the release of 4.5.

When the supported life of a version ends, we announce end of life (EOL) on this page. We do not provide formal support, bug fixes or security fixes for Magnolia instances that run an EOL version of the product. However, we do our best to assist customers who encounter issues with EOL versions of Magnolia. Enterprise customers who run an EOL version can use their support contract to verify issues, ask questions about the product, and get help with migration to a newer, supported version of the product.

Currently supported releases

Supported	Released	End of life
Magnolia 5.4	2015-07-03	2018-11-15
Magnolia 5.3	2014-06-23	2017-06-30

Unsupported	Released	End of life
Magnolia 5.2	2013-11-22	2016-06-30
Magnolia 4.5	2012-03-13	2016-06-30
Magnolia 4.4	2010-11-30	2015-06-30

 

 

End-of-life announcements

• Magnolia 5.4 will reach end of life (EOL) on November 15, 2018. The 5.4 branch will not be maintained or supported after this date.
• Magnolia 5.3 will reach end of life (EOL) on June 30, 2017. The 5.3 branch will not be maintained or supported after this date.
• Magnolia 5.2 reached end of life (EOL) on June 30, 2016. The 5.2 branch is no longer maintained or supported.
• Magnolia 4.5 reached end of life (EOL) on June 30, 2016. The 4.5 branch is no longer maintained or supported.
• Magnolia 4.4 reached end of life (EOL) on June 30, 2015. The 4.4 branch is no longer maintained or supported.

We encourage you to upgrade your sites to the latest release in the Magnolia 5.x branch. Learn more about Magnolia 5 features and benefits.

Versions earlier than those listed above are also in end-of-life status.

Deprecated Web browsers for Magnolia (March 16, 2016)

On January 12, 2016, Microsoft ended support for Internet Explorer versions 8, 9 and 10. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support. https://www.microsoft.com/en-us/WindowsForBusiness/End-of-IE-support

Following Microsoft's decision, Magnolia ends support for IE 8, 9 and 10. This means we will not fix bugs related to these end-of-life browsers. IE 8, 9 and 10 are no longer supported on any Magnolia version.

While Magnolia will continue to work with these older browsers, we recommend that you follow Microsoft's advice and upgrade to the latest version of Internet Explorer for security reasons.
Magnolia will continue to support IE 11 and Microsoft's new browser Edge.

Check out the Certified stack page for the list of supported browsers.

Raising issues for supported versions

You can raise issues for supported versions of Magnolia at https://jira.magnolia-cms.com. Getting a fix may require upgrading to a version that includes the fix. Critical security fixes are backported to currently supported versions.

Extended support

To get extended support for your EOL version of Magnolia, contact info@magnolia-cms.com. Support for EOL instances is provided only under special terms agreed with the client.

Upgrading to a supported version

Magnolia International provides assistance upgrading your EOL version to a supported version. Contact info@magnolia-cms.com to get help. Our experienced Services team will help manage and implement a smooth migration. A workshop done together with Magnolia experts and your team speeds up the move.