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The UX concept puts special emphasis on the handling of workflow tasks, how to display their current state (i.e. who's in charge, whether is it has been already handled or not, what the outcome was, etc.), how to perform the necessary actions so that each workflow process can be successfully carried through. It also worth mentioning that, as specified in the UX concept "The user does not see the entire work flow and its current state in Pulse - there's actually a separate app for that".
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